What is the Water Utility Consumer Assistance Trust?
Water Utility Consumer Assistance Trust provides financial support to customers of Watercare Services Limited (Watercare) who are struggling to manage their water and/or wastewater costs. It is a charitable Trust that receives funding from Watercare, Auckland’s water and wastewater service provider.
The Trust can also provide information on leak testing and ways to save water.
Water check referrals can also be made to EcoMatters Trust who can review how water is being used in your home, identify areas where water could be used more efficiently, and provide simple and effective recommendations
Please note the Trust can only consider hardship applications relating to accounts held with Watercare.
Contact information
Phone: (09) 625 8176
0800 625 8176
Email: WUCAT@water.co.nz