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What is the Water Utility Consumer Assistance Trust?

The Water Utility Consumer Assistance Trust provides financial support to customers of Watercare Services Limited (Watercare) who are struggling to manage their water and/or wastewater costs. It is a charitable trust that receives funding from Watercare, Auckland's water and wastewater service provider.

The Trust can also provide information on leak testing and ways to save water.

Water audit referrals can also be made to Eco Matters Trust who can review how water is being used in your home, identify areas where water could be used more efficiently, provide simple and effective recommendations

Please note the Trust can only consider applications relating to bills from Watercare.

Proposed Trust Meeting Date 2021Closing date for Application
13 October4 October
10 November1 November
8 December29 November

There is no meeting held in January.